Sub-processors
The outside services that receive personal data on Narratives24's behalf today. A new one is announced to every client 30 days before use and appears here only from its effective date.
Anthropic (Claude) · United States
AI model provider
Receives: prompt text: questions, drafts, documents and notes of consenting authors; no account data
Purpose: drafting, classification, de-identification, tagging
Cloudinary · United States / EUbeing removed
file storage
Receives: uploaded files and receipts (may contain names)
Purpose: document and receipt storage
Emergent · per deployment region
hosting and database
Receives: all platform data at rest and in transit
Purpose: running the service
OpenAI Whisper via Emergent · United States
speech-to-text
Receives: voice recordings of consenting authors
Purpose: transcription of dictated notes
Resend · United States
transactional e-mail
Receives: recipient name and e-mail, subject, e-mail body
Purpose: notifications, approvals, reminders
SendGrid · United States
transactional e-mail (fallback)
Receives: recipient name and e-mail, subject, e-mail body
Purpose: notifications when Resend fails
| Service | Role | Receives | Purpose | Country |
|---|---|---|---|---|
| Anthropic (Claude) | AI model provider | prompt text: questions, drafts, documents and notes of consenting authors; no account data | drafting, classification, de-identification, tagging | United States |
| Cloudinarybeing removed | file storage | uploaded files and receipts (may contain names) | document and receipt storage | United States / EU |
| Emergent | hosting and database | all platform data at rest and in transit | running the service | per deployment region |
| OpenAI Whisper via Emergent | speech-to-text | voice recordings of consenting authors | transcription of dictated notes | United States |
| Resend | transactional e-mail | recipient name and e-mail, subject, e-mail body | notifications, approvals, reminders | United States |
| SendGrid | transactional e-mail (fallback) | recipient name and e-mail, subject, e-mail body | notifications when Resend fails | United States |